What is coaching and what are the links between coaching and other helping styles?
What is Operational Coaching® and how does it differ from general coaching?
Who will benefit from Operational Coaching® techniques?
How to create opportunities for behavioral change in an operational setting?
How to identify suitable opportunities for Operational Coaching®?
What are powerful questions, and how to use them to engage individuals?
What does it mean to listen “actively”?
How to gain commitment and follow-up on Operational Coaching® conversations?
What does it take to be able to use the Operational Coaching® Model in the moment in an operational setting?
What are the four domains of leadership?
How do own behaviors match the role characteristics of leaders, doers and coaches?
What is the value of using questions?
What is the role of memory in Operational Coaching® techniques?
Timeline STAR® Coach Practitioner
When choosing your preferred date for the 1-day STAR® Coach Practitioner workshop, make sure to allow for sufficient time before and after the workshop. Your 90-minute Practitioner Session will be scheduled during the workshop.
